Independence University
Published
January 11, 2019
Location
Remote, United States
Job Type

Description

TBD by supervisor within 90 days of hire based on Help Desk problem resolution percentage, problem response time, resolution satisfaction, support call times, and support area statistics (online vs. campus, staff calls, student calls, etc.). In support of this, the IT Support Specialist will interact with students and staff through inbound calls, voicemail, and email to produce a stable,...

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