Gridiron IT
Published
January 24, 2018
Location
Remote, United States

Description

One to five years of experience in customer support providing technical help desk, service desk, or call center support services. Receive and respond to helpdesk calls relating to:. Document the actions taken in the Agency’s incident tracking system and give customers guidance to prevent reoccurrences of the problems within FEMA's fixed facilities and disaster support centers *Minimum Experience,...

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