March 21st, 2017

How To Cope With Computer Problems In Your Home Business

When you run a home business, you are inevitably going to run into technical difficulties. It’s the nature of things. While sometimes you will have problems which ruin your entire day, others can be fixed with little difficulty. Here are some things you can try to fix computer problems as they come up.

I fix most of my own technical problems and only rarely have to get help. Usually, that means it’s not on my end of things, such as when the internet is down. I’m helping my son build his own computer, so you will probably agree that I’m a bit more comfortable with technology than many.

Be aware that you will lose any unsaved work with many of these solutions. If your computer has frozen up, the work is often lost regardless. Taking steps to get your computer running again won’t change that.

These instructions are by no means comprehensive. They’re just advice that may help. If they make things worse, I take no responsibility for that. Don’t try anything you think will damage your devices.

Problem: Computer Is Not Responding

Try To Save All Work

Before you do anything else, try to save any open work you have. This will minimize the heartbreak of losing progress. If the program is completely frozen, you will probably not be able to save your work, but try it first to be sure.

See If You Can Figure Out Why You’re Having A Problem

Sometimes the problem you’re having is so basic, you can spot it if you pause and take a look. A window on your computer might not be responding because it’s waiting for a response in a popup that has gone behind the main window. A connection may be loose. A battery may be near to zero. Check all your windows, connections and battery levels to see what you can find.

Shut Down The Program

It’s annoying when your computer stops responding for a time. If you think you know which program is causing the problem, try closing that program. Closing excess programs can help the rest run better, and you may be able to open it right back up.


If it’s your Windows computer giving you trouble, use Control-Alt-Delete to see if you can get the Task Manager to come up. If the computer is completely frozen, this won’t help, but you can often locate the problem process in the Task Manager and end it. You can also bring up the Task Manager by right clicking on the taskbar.

The problem process may be using too much CPU, Memory or Disk. If the problem is not in a process you’re familiar with, you may not want to end it using the Task Manager. When in doubt, you can look up the process online to find out what it does. Some processes are not good to end in Task Manager, as they’re related to how your computer runs. If one of those is causing a problem, you need to restart your computer.

The problem process is usually the one you’re using. Web browsers freeze up sometimes, especially if you have a lot of tabs open. Other programs can freeze as well, because that’s how computers are some days. Hopefully your work is saved often enough that you don’t lose much progress.

Turn It Off, Then On Again

You can solve many problems can by turning the device off, then on again. There’s a reason why many tech support people have you try this first. Try it on your device. Try first for the normal shut down routine. If that doesn’t work, try the power button. If that doesn’t work, unplug it. If it has a battery and unplugging is irrelevant, swear profusely. Swearing won’t help your device, but it might ease some tension.

Actually, if it’s battery powered and being difficult about shutting down, try holding down the power button. It may take several seconds, but I’ve never had that fail.

Tech support will usually tell you to wait anywhere from 5-30 seconds before restarting. That’s only necessary some of the time. I make sure the computer is fully shut down and the fan isn’t running before I restart.

Problem: Printer Is Not Responding

My kids use our printer far more often than I do, but I still have to troubleshoot it sometimes. Ours gets fussy at odd times, and we usually see a message about the printer not responding as we hear it printing.

Check Print Queue

Open up the print queue for your printer and see if there are any jobs ahead of the one you’re trying to do. Sometimes it will be stuck on a previous job. Ours has been known to hold old jobs for days before the kids tell me that they’ve been having trouble. Cancel all the old jobs before adding any new ones.

We sometimes get a message that another computer is using the printer. We have four computers, so this would be reasonable if it weren’t for the fact that no one else has ever been using the printer at that time. The only thing that works for my printer with this problem is to shut it down using the power button, then unplug, pause, replug and turn it back on. This takes a few minutes, but is faster than just unplugging and replugging the printer because it gets whiny if it’s not shutdown correctly. I have to acknowledge the improper shutdown before it wants to do anything.

Check The Printer

The printer may be low on ink, be out of paper, or have a paper jam. Usually the print manager or print queue will alert you to this.

If the ink is low, try cancelling the print and submitting it again. Some printers lie about when they’re low on ink and you can still get some perfectly good prints out of them before changing the cartridge. This may save you from having to dash out for more printer ink. I prefer to order cheap printer ink from Amazon because we aren’t printing things for the long term here. I have yet to have any of it damage my printer, but that is a possibility, so take the chance only if you’re willing.

If the paper is out, put in more paper. I hope this could have gone without saying.

If the paper is jammed, figure out the various places you can open the printer to remove the jammed paper. There’s usually a place to open it up in the back, as well as removing the paper cartridge.

Problem: No Internet Connection

Here’s a problem that is often on your end and easy to fix, but otherwise you will have to call for help.

If you’re using wifi, make sure you have a good wifi connection. You should be able to see it on the taskbar. If you aren’t close enough to your router, of course you won’t have a connection. If you need wifi in more of your home, look into a range extender.

Windows can handle some troubleshooting for you. Right click on your wifi icon and select Troubleshoot problems. This won’t always give you an answer, but it might.

If you’re using a wired connection, make sure it’s well connected at your computer and the router. Kids, pets and time can loosen connections.

The next thing to do if you have no internet connection is restart your router. For most, the easiest way to do this is unplug the router, pause and plug it back in. It may take several minutes before you know if you have a connection again. It’s so easy I’ve given my older kids permission to do this. So far they always forget that option and wait for me. You can also try unplugging the power and disconnecting the cable, then reconnecting both.

If this doesn’t work, it’s time to call your internet provider. Pay attention to any parts you could have handled on your own for future reference. The equipment can vary quite a bit, so I’m not going to get too specific here, but there are other things you can do on your own on most equipment. The less often you have to sit on hold with your ISP, the better.

If your home phone goes through the same service as your internet, you are probably better off calling your internet provider from your cell phone. Shutting down some of your equipment will also shut off the house phone, which will terminate the call. Then you have to hope that they will call you back, or call in again knowing that you might have to start troubleshooting all over.

Problem: Computer Runs Slow

Now here’s one you could damage your computer with, so be very, very careful. The benefits can be worth it.

Open the Task Manager on your Windows computer. That can be found by hitting Control-Alt-Delete, as described above or by right clicking on the taskbar. Select the Startup tab.

Do not disable programs you don’t understand. You will mess up how your computer runs. However, if you have programs such as Spotify, Steam, QuickTime and so forth, you probably do not need them to run at startup. When in doubt, do a search online and find out if the program is safe to remove from startup. Once again, don’t do this if you aren’t certain it’s safe.

Limiting what runs at startup can speed your computer up quite a bit. There are many programs and apps that like to add themselves to your computer’s startup that do not need to be turned on before you start using them. They slow the entire system down by doing this.

You will need to restart after this.

Problem: Computer Is Making Noises

Sometimes your computer gets noisy, and it’s not an ad or video playing in the background. It may just be that it needs a good cleaning.

This is one of those things you have to be careful about, especially if you have a warranty and don’t want to void it. Do not do anything that will void an active warranty.

Desktop computers are not difficult to open up for most people. There are some good instructions here. I usually just follow the dusting instructions – it’s rarely necessary to remove and reseat cards. If you’re feeling ambitious or things look that bad, follow the instructions carefully. You will need some canned air and a small paintbrush at the very least.

Problem: Keyboard

I also use canned air to clean out keyboards, just along the surface. I don’t open them up – just blow the air along the lines of the keys. This won’t do a perfect job, but it will get some of the gunk out. This is usually enough to get it working pretty well again.

Now if your kids have been eating Nerds at the computer and drop some into the keyboard, well, I hope you have better luck cleaning those out than I did. The big ones are difficult to get out and get in the way of the keys. Better to make sure the kids don’t eat at the computer, especially anything that can drop small bits into the keyboard or other parts. Lucky for my kids, we had a spare keyboard.

If you want to clean the surfaces of the keyboard, spray a cleaner lightly onto a microfiber cloth and wipe the keyboard down. Don’t spray directly onto the keyboard – you do not want a lot of moisture there. It might work its way down to the electronic parts and damage them.

Problem: Popup Ads

Frequent popup ads on your computer can be a sign of adware on your system. They’re also annoying. It’s time to give your system a solid malware scan.

The first thing to try on a Windows computer is Windows Defender, which comes built in on current systems. It does pretty well these days. You can also try other reputable brands, such as Bitdefender or Malwarebytes. Be very careful what malware scanner you use, as many will cause more problems than they solve. Stick to the quality companies.

Run a full scan. A quick scan is faster, but it won’t catch everything, and when you have a problem you want it handled right, not fast.

Do not run two malware scanners at once. They will give each other trouble. You should have one always on, and you can choose to have an on demand scanner as well.

I hope these solutions will help you with some of the basic problems you can face with your equipment when running a home business. Knowing how to handle the basics can save you a lot of time on the phone or with your computer in the shop.

Some of the links in the post above are “affiliate links.” This means if you click on the link and purchase the item, we will receive an affiliate commission. Regardless, we only recommend products or services we believe will add value to our readers.

March 16th, 2017

Work At Home Job Leads For 3-16-2017

New work at home job leads have been added to the Home With the Kids Online Job Board. Here are the categories and a sampling of the job titles you may find available there.

Customer Service

Active Network is looking for Reservation Agents on a part time, seasonal basis. Agents make camping reservations in various states.

Alaska Airlines is looking for work at home Reservation Agents. Must live within 100 miles of the Chandler, AZ call center and be willing to train there. The call center is open 24/7/365, so agents must be prepared to work a wide range of shifts. Fluency in Spanish is preferred. Benefits are available for eligible employees.

Ecolab is looking for full or part time Remote Customer Service Agents within a reasonable range of Naperville, IL. Must attend a training at their Naperville facility for one week.

Omni Hotels is looking for Reservation Sales Agents who live near enough to Omaha, NE to attend a 4 week training there. They have strict requirements about your setup, and expect that no one else will be using your internet connection while you work. A photo of your setup demonstrating that it meets requirements will be requested.

NTT Data Services is looking for a Remote Insurance Customer Service Representative to take calls from members. Experience or a combination of training and experience with health plans required.

GearLaunch is seeking a Customer Care Agent in California, New York, Missouri, Maryland or International to handle customer care by phone, email and chat.

Travelers is looking for a Social Media & Customer Success Advocate to handle escalated or complex customer issues by phone, web, or social media. Candidate must live within an hour of the local office in Windsor, CT; Orlando, FL or Houston, TX.


Substitute Teacher Services, a part of Connections Academy, is looking for teachers in various specialties and locations.

General Transcription

Daily Transcription is looking for freelance transcriptionists. Most work has to do with media, film and TV.

Health Care and Nursing

Interlink Health Services is looking for a Nationwide Work from Home Case Manager/Oncology Nurse Expert. The job is part time and requires a certified RN with extensive oncology experience.

Legal Transcription

Net Transcripts is seeking contract Law Enforcement Transcriptionists. They have two categories they are hiring for. One focuses on crimes against youth, the other is their usual position.


Rehab Media Network is looking for a SEO Specialist to generate organic traffic through on and off page SEO. Must be able to juggle multiple projects. Previous experience is required and they will check references.

Student Loan Hero is seeking a Business Development Associate to grow Student Loan Hero’s partnership marketing channels.

Medical Coding

Positions for medical coders are listed with 12 Stones Staffing and Consulting, HCTec, Coding Aid and Mercy Health. Requirements vary by position.

Project Manager

InVentiv Health Clinical is looking for an Imaging Project Manager. Must have a Bachelor’s degree or equivalent certification in a health related field and experience in clinical trial management.

BSC Solutions is looking for an IT Project Manager. Must be able to travel weekly to Neenah, WI. is looking for a contract Project Manager to manage web design / online marketing and social media clients.

Tech Support

Plum Choice is looking for a Office 365 Specialist Tech Support person to manage and support Office 365 migrations for clients.

Transcom wants Call Center Tech Support Agents for a variety of shifts. Full time with benefit options.

Writing is looking for freelance food writers. Once you’re approved, you can claim a topic and have 7 days to research, pitch, and write about it. They prefer longform features, in the 1000-3000 word range.

The Pete and Jameer Nelson Foundation is looking for a grant writer.

The Salem Media Group is seeking a freelance investment writer. They will want multiple posts per week, with a 1-2 day deadline on assignments. Must be familiar with investments, including stocks, mutual funds, ETFs, bonds, options and commodities.


Disclosure: I often review or mention products for which I may receive compensation in the form of affiliate commissions. All opinions are my own.

March 15th, 2017

What To Do When Your Kids Don’t Stay Out Of Your Work At Home Space

By now you’ve probably seen the video of Professor Robert Kelly being interviewed remotely by a BBC reporter getting interrupted by his kids dashing into his home office while he was in the middle of an interview. It’s pretty cute, but it was also a significant problem for him. There are lessons there to be learned by any work at home parent.

Lock The Door!

When you have an office door and cannot be interrupted, lock the door. That’s the simplest step that would have prevented the entire problem. He apparently usually does this, but a long day made it easy to forget this once. His daughter saw him live on TV, and decided to go find him. Adorable. It was also her birthday, so suffice it to say calm behavior wasn’t going to happen.

An office door lock can be anything from a basic indoor lock to unlock it to a key lock like you’d have on your front door. Which you get depends on how badly you need to keep people out and whether they know how to pop a simple lock from the outside.

Warn Them Ahead Of Time

You should also tell people in your home when you absolutely cannot be disturbed in your home office. Closing the door should be established as a warning to leave you to your work, but if it’s particularly important that you be left alone, say so!

Have rules for when you can be interrupted. We all want to know if the house catches fire.

Get Help

Make sure you have enough help to keep young kids out of your home office. I know that the professor’s wife was trying to keep them out, but sometimes kids get away. These things happen, but they can be minimized. His wife moved pretty fast when she realized the kids had gotten away, which is what you need when these things happen. Hopefully they have a better plan for next time.

Plan For Mistakes

Kids will be kids, and sometimes they will make mistakes and not obey the rules. Plan how you’re going to handle them.

If you’re going to be on video, such as happened here with Professor Kelly, think about how you will handle an interruption. I’ve seen a lot of people criticize him for pushing his daughter away. Some have gone so far as to call it abusive, which I disagree with. He wasn’t rough. It was perhaps not ideal, but I think it was a natural enough reaction in the moment.

Others have said he should have taken her onto his lap or given her a hug and sent her away. I disagree with that.

When you’re faced with this kind of situation, you need to have a plan for how you will appear. In an interview like this one, you would need to look professional. That’s hard to do when your little girl comes dancing in. You need to think about what you want people to see of you.

For some, the loving parent may be what you want others to see of you. Hugging the child or taking the child onto your lap may be the right move for the image you want to project.

For others, the ability to look professional even when parenthood interrupts you matters more. He wasn’t being interviewed about being a parent. He was talking about South Korea. He was discussing it as a professional. His abilities as a father were irrelevant at that time.

Talk to The Kids After

Even when the kids are little, you can talk to them after they interrupt you at work. Explain the rules you need them to follow again. The older child in this video is probably old enough to start getting the idea, although she’s not likely to obey the rules perfectly for some time. That’s why you need the door locked. But if you explain the rules even when you know they won’t obey, eventually they will get it.

Don’t Reward The Misbehavior

I’ve seen some people say the professor should have taken more time with his daughter, hugged her rather than push her away, but I understand why he reacted as he did. He needed to be professional during the high profile interview, and that doesn’t mean you prioritize the child instead. Hugs can happen later, off camera. There are times that parents need to be shown as taking their jobs seriously. Sitting a fidgety child on your lap won’t improve your professional image. Kids can learn that there’s a right time and a wrong time to demand a parent’s attention.

You can be nicer about things if you have the time. If you need the child away quickly, do what is appropriate to handle the problem. You can talk about the why of it all later. No hitting or anything like that, of course. A gentle push is not something I would consider a problem.

The big thing to remember is that it takes time for kids to learn to stay out of your work at home space. Kids get in the way sometimes when you work at home, and that’s just a part of the life you’ve chosen. Kids as young as the ones in this video won’t always understand the rules, and it is on you to make it easier for them to stay out of your space.

At least this professor had an office with a door he could close. It’s much harder to keep the kids out of your work space when you don’t even have that much. How well I remember!

Disclosure: I often review or mention products for which I may receive compensation in the form of affiliate commissions. All opinions are my own.

March 6th, 2017

8 Questions And Answers To Help You Get Ready To Work At Home

8 Questions And Answers To Help You Get Ready To Work At Home

Getting ready to work from home takes a little more than simply deciding that you want to work from home. I don’t just mean figuring out what you want to do or finding a job. That’s only the beginning. There are other questions you need to consider as you get ready to work from home.

What Are You Going To Do?

Here’s the big question, and one I get asked often. What are you going to do when you work from home? Can you make your current job into a telecommuting position or will you need a new job? Are you starting a home business or working for someone else? What about freelancing?

Knowing what you are going to do is the most important thing when you’re getting ready to work at home. I’ve had people ask me “how do I find a work at home job?” and I always tell them the first step is to figure out what kind of job they want. “A work at home job” is too vague and does nothing significant to help your job hunt. Go over your skills and experience to figure out what kind of jobs you’re looking for.

Where Will You Work?

The answer to this question isn’t “at home, duh!” Where in your home are you going to work? Can you dedicate a work space where you won’t be disturbed by others in your household? Will it be quiet enough?

Sometimes the answer will be “in my bedroom” or “on the sofa” or “at the kitchen table.” When that’s the best you can do, so be it, but it’s not ideal. If you get a work at home job that requires you to be away from all background noise, those answers may not be enough. If noise doesn’t matter and you can handle working in one of those areas because that’s all you’ve got, make it work the best you can.

The best place to work at home is in a room where you can close the door. This makes it easier to communicate nonverbally to spouses, kids and pets that you are not to be disturbed.

Wherever you work in your home, have a place for your work supplies where they will not be moved when you aren’t using them. You don’t want to have to search for your supplies when you need to get to work. You want to be able to sit down and work, with as few distractions as possible.

When Will You Work?

What work hours can you handle from home? Will you work full time or part time? Mornings, evenings, weekends?

If you have a work at home job, assume you will need to have at least four hours at a time available to work if you’re part time. Full time jobs may require you to do the full eight hours as a single shift, or they may allow you to split it. Home businesses, on the other hand, may be flexible enough that you can work whatever times you can spare. So long as you get enough done to earn the money you need and please your customers or clients you’ll be all right.

How Will You Cope Without Direct Supervision?

The lack of direct supervision is difficult for some people when working at home. Being in an office with people who will notice if you aren’t being productive can be very motivating. Being at home where no one else can see you? Perhaps not motivating enough.

Find ways to hold yourself accountable. If you have a work at home job, you probably have a supervisor who will do so as well, but that may not be enough. Pay attention to what it takes to keep you working hard enough and often enough. Set productivity goals that you track on your own, rather than relying on feedback from your employer.

If you’re running a home business, you will need to be even more careful. It’s very easy to slack off for days or weeks at a time when you’re the boss. If you have clients or customers, you will get some feedback about how promptly you’re fulfilling your obligations. Failures to do so will impact the reputation of your business. But you’re the one who has to be your own supervisor so that even the behind the scenes work is done in a timely manner.

How Will You Handle Distractions?

There are so many distractions around when you work at home. Kids, pets and your spouse are just the beginning. You should have a plan to handle each of these in appropriate ways. Use childcare for your kids if necessary – you probably can’t afford to lose your job due to your kids needing or wanting your attention.

There are more distractions than those. Chores that need to be done around the house can pull you away from work even when you shouldn’t spare the time. Who’s going to handle things when you need to have a plumber over? It’s not always easy to schedule your work and repair people.

Don’t let the television or your internet access keep you too distracted. You may well need your internet access to get your work done, but don’t abuse it. Keep other electronic distractions turned off or put away as much as possible.

How Will You Handle Social Isolation?

Many people find working at home socially isolating. You don’t have coworkers to chat with during breaks. Having someone come over for a chat is more often an obstacle to productivity, rarely a welcome break. You might have your kids around, or you might have them off with someone else, in daycare or at school. If you’re married, either you’re working when they’re at work, or working when they’re home to take care of the kids and other distractions for you. Either way, you don’t even have that much time with your spouse.

It can get lonely working at home.

There are things you can do to cope with this. Social media comes to mind. Don’t let it take over your day, but if you have some spare time, interacting with people online is one way to go.

If you work with a team, Slack is a popular option to keep communication open. It’s a tool that allows you to chat, make calls, share files and more. I see it listed on job descriptions sometimes.

You should also get away from the house and see your friends more often outside of work hours. One of the best ways to avoid feeling isolated to to make sure you have a social life! Don’t let working at home completely take over your life.

What Tools And Supplies Will You Need?

Most work at home jobs don’t require too much special in the way of equipment. A reasonably current computer, monitor and internet connection will do it for many jobs and home businesses. A good desk and office chair are also important. Sometimes, however, you need a bit more.

Some jobs will require that you have a wired connection to your internet. This is because wifi is not all that secure, and it is to protect the data you send and receive. Wired connections are often faster as well. A wired (not cordless) phone may be required as well.

Jobs may also require that you have a dual monitor setup. This can be great for productivity. A laptop plus a second monitor may or may not be acceptable.

Jobs may require printers, fax machines, foot pedals, special software, a dedicated phone line and so forth. Know what equipment you will need and make sure you have things set up before you start working.

Dropbox is a popular solution if you need to share files with others, and don’t need something as comprehensive as Slack. It’s great for freelancers or if you use multiple computers.

Being prepared won’t keep all problems away when you get started working at home. My own start was kind of rough, back when I did medical transcription. First my computer broke down and had to be replaced, and the new one was too new for them, as Windows XP was brand new, not compatible with their systems, so I had to wait for my employer to upgrade.

Then, on what should have been my first day of work, my dedicated phone line was cut off. It was in my name, while the main phone line was in my husband’s name. The phone company suddenly labeled it as fraudulent due to a mistake on the part of the person who set it up for me. I told that story years ago, and I can laugh at it now. The quick version is that the person entered someone else’s information on my account. It was miserable at the time, but my boss was quite understanding of the most unique reason she had ever heard for someone to fail to work on a given day.

When Will You Exercise?

Working at home can be very sedentary. Make time to exercise at least a little bit each day.

You don’t have to go to the gym, of course. You can take a walk around the block, do an exercise video or exercise on your own.

A sit stand desk may also be a good plan, so long as you understand what the limitations on the benefits are. Standing all day is not that different from sitting all day. I use mine to change position periodically, so that I spend some time sitting and some standing. I hope this is better for me than doing either one all day long.

Working at home is not for everyone. One of my older sisters tried it, and it did not suit her at all. She is much happier in a traditional office. If it’s what you believe you want, give it a solid try and find out. If working at home doesn’t work for you for any reason, there may come a time when you look for something outside the home. That’s fine. A reasonable level of happiness with your job and where you work is important so that you can stick with the work a long time.

Disclosure: I often review or mention products for which I may receive compensation in the form of affiliate commissions. All opinions are my own.

February 27th, 2017

Work At Home Job Leads For 2-27-2017

New work at home job leads have been added to the Home With the Kids Online Job Board. Here are the categories and a sampling of the job titles you may find available there.


Parallon is looking for a Revenue Integrity Analyst. The analyst will determine the appropriateness of patient charges by reviewing the medical record, facility protocol and other documentation.

Customer Service

Enterprise Holdings is looking for customer service representatives to handle basic customer service inquiries. Positions may be available for people who live in several states. Find opportunities listed for your state on their website, as each job listing may be limited to those who live in the state listed.

ABC Financial has a customer service position for people who live in North Carolina. You will do inbound and outbound calls with fitness club members about payment issues and contract questions.

Legal Transcription

Scribe4You is looking for legal transcriptionists. This is a contract position and you must have experience and your own equipment.


Shutterstock is looking for Remote Editorial Image Reviewers who live in the Western USA. Images must be reviewed for their overall quality, technical execution, editorial integrity, and adherence to our image acceptance standards.

Project Manager

Beaufort CRO is looking for a Clinical Project Manager with experience managing Diagnostic and Medical Device clinical trials. is looking for a contract Project Manager to manage web design / online marketing and social media clients.


The Frugal Navy Wife is looking for a remote Brand Sales Manager. The position is commission only.


GLOBO is looking for Video Remote Interpreters for a few languages, including English/Korean, ASL, English/Tagalog, English/Portuguese (Brazilian), and English/Vietnamese. Interpreters must have Professional Medical Interpretation Certification (State Certified, NBCMI, CMI, CCHI, Bridging the Gap, etc) and native level proficiency.


TechEmergence is looking for a Remote Researcher / Content Writer (Topic: Artificial Intelligence). They would like someone with experience such as having been a programmer in the past, has managed SQL databases, built websites or is at home talking tech.

Disclosure: I often review or mention products for which I may receive compensation in the form of affiliate commissions. All opinions are my own.

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